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Symptom

When consulting sessions or session details, the Statistics view is empty.

The Variable view is not empty, only the Statistics view is.

When going to "Window / Parameters" and the "Statistics" tab, the list is empty.

Solution

This is an Analytics Installation issue, concerning new installations made with versions 2.0.9 to 2.1.1.

Prior versions which were upgraded to 2.0.9 / 2.1.1 are not concerned. New installations made with 2.1.2 or later are not concerned.

How to fix it:

  • Solution 1:
    • get a "stambia.logs" file from another existing WebappHome directory
    • copy all lines starting with "<logs:statistic" and paste them into the erroneous WebappHome's "stambia.logs" file
  • Solution 2:
    • Go to "Window / Parameters" and the "Statistics" tab
    • Add the following items to the list:
      • Name: WSDL_NB_ERROR, Label: WsdlError
      • Name: SQL_STAT_MERGE, Label: Merge
      • Name: OUT_NB_FILES, Label: OutFileCount
      • Name: SQL_STAT_UPDATE, Label: Update
      • Name: XML_NB_ELEMENTS,  Label: Element
      • Name: SQL_STAT_DELETE, Label: Delete
      • Name: SQL_NB_ROWS, Label: Rows
      • Name: XML_NB_ATTRIBUTES, Label: Attribute
      • Name: SQL_STAT_ERROR, Label: Reject
      • Name: WSDL_NB_DONE, Label: WsdlSuccess
      • Name: SQL_STAT_INSERT, Label: Insert
      • Name: OUT_FILE_SIZE, Label: OutFileSize

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