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Symptom

The Runtime, configured as a Windows Service, cannot start. The following error (or similar) can be found in Windows' event logs:

A timeout was reached (30000 milliseconds) while waiting for the Stambia Runtime service to connect.

Solution

Please refer to this Microsoft KB entry:

https://support.microsoft.com/en-us/help/922918/a-service-does-not-start-and-events-7000-and-7011-are-logged-in-window

Some of our users had this issue and solved it with the solution provided by Microsoft (editing the Registry to set the ServicesPipeTimeout parameter to 60000).

Knowledge Base

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