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Stambia versions 2.x, 3.x, S17, S18, S19 and S20 are reaching End of Support January, 15th, 2024. Please consider upgrading to the supported Semarchy xDI versions. See Global Policy Support and the Semarchy Documentation.

The Stambia User Community is moving to Semarchy! All the applicable resources have already been moved or are currently being moved to their new location. Read more…

Symptom

Inside the Designer Help, the navigation or the search sometimes lead to a crash.

This can happen also when navigating in the "Cheat Sheets".

 

Solution

This can happen under some configurations.

First, please send to the Support Team:

  • The content of the window "Help / About Stambia Designer / Installation Details / Configuration", saved into a text file
  • A screenshot of the window "Window / Preferences / General / Web Browser"

 

Here are possible workarounds, please try them one by one:

  • edit stambia.ini (or stambia32.ini), and remove the line "-Xss256k"
  • edit stambia.ini (or stambia32.ini), and append this line: "-Dorg.eclipse.swt.browser.DefaultType=mozilla"
  • edit stambia.ini (or stambia32.ini), and append this line: "-Dorg.eclipse.swt.browser.UseWebKitGTK=true"

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