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Stambia versions 2.x, 3.x, S17, S18, S19 and S20 are reaching End of Support January, 15th, 2024. Please consider upgrading to the supported Semarchy xDI versions. See Global Policy Support and the Semarchy Documentation.

The Stambia User Community is moving to Semarchy! All the applicable resources have already been moved or are currently being moved to their new location. Read more…

Technical tasks

    In this article

    Sometimes, the support team may ask you to do some specific tasks. Here is how to operate them.


    Designer: Export models and dependencies

    The support team enjoys these! Once they have the Export of your mapping/process, they can see how it is configured, they can even build it to see how it generates.

    Very useful when working on development / code generation / build issues.

    Here is how to procude this kind of export :

    • In the "Project Explorer" view, Right click on the main process or mapping and choose "Export models and dependencies"

    486 export

    • A popup appears => specify the full path of the ZIP file to be produced, for example "d:\temp\Export.zip"
    • Repeat these steps for any process which would be called by Execute Delivery actions

    The generated zip file contains the process, mapping, metadata, templates that are necessary for building the delivery.


    Designer: Rebuild cache

    This is usually asked by the support team when trying to resolve Cache or Metadata reference issues.

    • Close all the open editors (mappings, processes, metadata...)
    • Enable the "Impact" view
    • Select the "Rebuild cache" item from the view's local menu
    • Wait for the popup to disappear

    486 rebuild cache


    Designer: Clean projects

    This is usually asked by the support team when having build errors.

    • Close all the open editors (mappings, processes, metadata...)
    • Click the "Projects" menu and select the "Clean..." item
    • In the popup, choose a project or choose "Clean all projects" and click OK
    • Wait for the end of the tasks

    486 clean projects


    Runtime: checking the Runtime services status

    • From Stambia Analytics
      • Right click / Open on the Runtime (or double click in older versions)
      • In the Runtime View, click the "Command" tab at the bottom
      • Type the "get services" command
    • From the Designer
      • Connect to the Runtime
      • Click the Open button
      • In the Runtime View, click the "Command" tab at the bottom
      • Type the "get services" command
      • See this screenshot
    • From the OS command line
      • Execute the stambiaRuntime/startcommand.bat (or .sh) script
      • From the Runtime prompt, connect to the runtime et get the services status:
        • connect to <rmiHostname> port <rmiPort>
        • get services
      • Sample output:
      D:\apps\stambiaRuntime\stambiaRuntime_S17.5.6_20180608_111618>echo off
      > connect to stambia-tbl port 52000
      Connecting to stambia-tbl on port 52000
      stambia-tbl:52000 > get services
      Name      Status  Duration
      rmi       Running 0:00:32.361
      soap      Running 0:00:29.122
      listener  Running 0:00:32.446
      rdbms     Running 0:00:32.831
      execution Running 0:00:32.446
      scheduler Running 0:00:29.855


    Runtime: get Java information

    This Stambia Process gathers information from the Runtime, including: disk usage, environment variables, java properties, available cyphering algorythms, locale settings...

    After execution, information can be consulted from Session Variables or from a specified text file.

    archive Download GetJVMState Process (2 KB)


    • Import this process in your workspace
    • Execute it on the Runtime from which you need to get Java information
    • Consult the desired Session Variables (ResumeEnvironmentVariables, ResumeJavaProperties, ResumeCpuDiskRam...)
    • And/or consult the text file generated in the Runtime's temp directory



    Getting Support

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      If you need to download the latest versions of Semarchy xDI (previously named Stambia), please head to https://www.semarchy.com/all-downloads/

      If you need to download the legacy versions of Stambia (S17, S18, S19, S20), log in or create a stambia.org account

      If you need to contact the support, please connect to the support portal

      Support Services Modifications (english)

      On the 10th of february 2022 at 1pm CET (french time), the support service will be modified as follows.

      • The Support Portal URL https://stambia.freshdesk.com will become https://support.semarchy.com 
      • Authentification on the support portal will use the Semarchy SSO, as described in this article
        • Each user can create his own account following indications in this article
      • A stambia.org account remains necessary to download software for versions named "Stambia". 
      • Forums on stambia.org will be locked, new forums are available here: https://support.semarchy.com/support/discussions
      • The official support email for Semarchy xDI (Stambia) is This email address is being protected from spambots. You need JavaScript enabled to view it.
        • This email address is being protected from spambots. You need JavaScript enabled to view it. is forwarded to this new address for a few months 

      Modifications aux Services Support (français)

      Le 10 février 2022 à 13h CET (heure française), le service support procède à quelques modifications qui sont décrites ci-dessous.

      • Le portail support https://stambia.freshdesk.com changera d'URL et deviendra https://support.semarchy.com 
      • L'authentification ne passera plus par le compte stambia.org mais par le SSO Semarchy, comme décrit dans cet article
        • Chaque utilisateur peut dès maintenant créer son compte en suivant les indications de cet article
      • Un compte stambia.org reste nécessaire pour télécharger les versions nommées Stambia et leurs composants
      • Les forums de stambia.org seront verrouillés en lecture seule, de nouveaux forums sont disponibles sur https://support.semarchy.com/support/discussions
      • L'email de support officiel pour les demandes concernant Semarchy xDI (Stambia) est This email address is being protected from spambots. You need JavaScript enabled to view it.
        • This email address is being protected from spambots. You need JavaScript enabled to view it. est redirigé vers cette adresse pendant quelques mois


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