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Stambia versions 2.x, 3.x, S17, S18, S19 and S20 are reaching End of Support January, 15th, 2024. Please consider upgrading to the supported Semarchy xDI versions. See Global Policy Support and the Semarchy Documentation.

The Stambia User Community is moving to Semarchy! All the applicable resources have already been moved or are currently being moved to their new location. Read more…

When you are facing an issue, please share the following with the support team, so that they understand what you are trying to do and what goes wrong.


1 What you need to do

For example: "I need to call a webservice for each line read from an Oracle table, and produce XML files with the webservice response".

2 Your technical environment

Provide information on the implied software/technology versions. A non-exhaustive list:

  • Stambia DI Designer (Designer version, Java version, Operating system)
  • Stambia DI Runtime (Runtime version, Java version, Operating system)
  • Stambia DI Production Analytics (Analytics version, Application server version, Java version)
  • Technologies used (Database version, Webservice protocol, etc.)
3 What you did

Provide screenshots illustrating how you implemented your need.

When applicable, also provide an "Export models and dependencies" of your mapping/process.

4 Expected result Describe what you were expecting to occur. Provide samples of expected data.
5 What you obtained

Describe the unexpected result. Show the wrong data.

Provide textual error messages (or screenshots when copy/paste is impossible)

6 Your analysis

You might have already identified important facts about the issue.

Please share these facts with us: we will gain time and you will get a solution faster!




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